Frequently Asked Questions
Everything you need to know about our nautical heritage and gear.
What is the shipping timeframe for international orders?
We ship worldwide from our UK warehouse. International deliveries typically arrive within 7-10 business days, though this may vary based on local customs processing.
How do I care for my Oiled Wool Sweater?
To maintain the natural water-repellent oils, we recommend hand washing in cool water with a gentle wool detergent. Always dry flat and avoid wringing the garment.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please ensure tags are attached to receive a full refund or exchange.
Are your materials sustainably sourced?
Yes, Arthur Beale is committed to sustainability. Our wool is sourced from British sheep and we prioritize natural, biodegradable fibers across our entire apparel range.
How can I track my package?
Once your order is dispatched, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer professional rigging services?
While our online store focuses on apparel and hardware, our expert team provides bespoke rigging services. Please contact our customer support for specific project inquiries.